BBL/WORK — SYSTEMS WE'VE SHIPPED

Operational drag killed.

Real systems built for real businesses. No case study theatre — just the problem, the build, and the result.

WHAT WE ACTUALLY DO

We turn operational drag into working systems.

Most businesses don’t have a strategy problem. They have a system problem. Work is trapped in inboxes. Follow-ups live in someone’s head. Documents get manually copied between tools that should talk to each other. The ops team is spending half its week moving information around instead of doing anything with it.

01

Find the bottlenecks

We audit how work actually moves through your business - emails, spreadsheets, CRMs, documents, calls, handovers, approvals.

  • Workflow audit
  • Systems map
  • Bottleneck report
02

Design the AI workflow

We decide where AI should help, where humans stay in control, and what needs to happen automatically.

  • AI process design
  • Human approval points
  • Tool selection
03

Build the system

We create the agents, automations, integrations, internal tools, and reporting layers needed to make the process work.

  • AI agents
  • Integrations
  • Internal tools
04

Support the rollout

A system only matters if the team uses it. We help test, refine, document, and improve it after launch.

  • Team handover
  • Monthly improvements
  • Ongoing support
REAL USE CASES

Pick the problem that sounds familiar.

Different businesses, same underlying issue: too much manual work, not enough system. These are the four patterns we install against most often.

Most B2B teams with 5-30 reps
Sales team buried in admin, not selling.
The pipeline runs on copy-paste. Quotes get rebuilt from scratch every time. CRM updates happen on Friday if they happen at all. Follow-ups depend on whoever's most organised that week.
- Common pattern, B2B services
WHAT WE’D BUILDSCOPE / ~14 DAYS
01
Quote + proposal engineRequirements pulled from email and calls. Draft proposal generated, logged in the CRM, ready for review in minutes not hours.
Speed
02
CRM auto-updateMeeting notes, call summaries, and email threads logged without a rep touching the keyboard.
Hygiene
03
Follow-up sequencerPolite, contextual nudges sent on the right day. Escalated when ignored. Stopped the moment a reply lands.
Pipeline
READY TO FIX IT?

Still running on manual?
Let’s fix that.

If your team is buried in admin that a working system could handle, book a call. Thirty minutes. We’ll ask how the work moves, where it stalls, and whether there’s a system worth building.

If there is, we scope it and ship it. If there isn’t, we’ll tell you before you spend anything.

2 IMPLEMENTATION SLOTS / MAY 2026